Hotel Palacio Maya
Wat gasten zeggen
Beautifully redone hotel. Looked great and felt great!! Very Nice property 3 blocks off Paseo Montejo, Excellent Location to restaurants. Parking lot! We had a suite with refrigerator, 2 rooms, 2 balconys, 2 TV’s, 2 AC’s, jacuzzi tub (didn’t use thou), safe in the credenza! Sofa bed, table with 2 chairs. U get the idea, we had everything we needed, plus a buffet if you want and friendly staff, mostly😉 What’s not to like??
Chuck
februari 2025
The buffet breakfast was excellent. Rooms were clean. Very attentive and friendly staff. The fact that the staff talked english made our stay easier. 24 hr service was on point. A taxi was arranged for us at 11 pm for us to catch our mid-night bus. I did not get a chance to enjoy the pool due to the packed 2 days we had in Merida. Overall I would rate my stay as a 9.
Samantha
augustus 2024
Very friendly and helpful staff. Beautiful well maintained garden. Pool is more of a paddle pool but very nice. Great breakfast buffet, comfy beds. Friendly peacock and hen 🤭 Very clean
Patricia
februari 2025
The suite was large and clean. There was lots of place for storage and the cooling units made swift work of making the rooms a comfortable temperature. The staff were kind and helpful when our room key didn't work. I also loved their energy saving technique, our room key (only one) was placed in a little reader inside the room by the door which turned on all power to the room.
Laura
juni 2024
Spacious, comfortable rooms and beds. Bathroom was great, with abundant hot water. Pleasant large green space outdoors with a partial shaded swimming pool and plenty of loungers and hammocks. The resident peacocks are quite a delight to see. The people who work here are just wonderful!! Everyone we encountered and interacted with was just great --from the front desk, to the security area, housekeeping was especially kind and friendly, the breakfast buffet staff, the maintenance staff who fixed our night lamp. Thank you to all!!! The buffet breakfast is out of this world and changes every day. Local dishes are included. There is a lot of variety and the food is hot and delicious. There was live music on Sunday when we stayed there.
David
maart 2024
Spotless hotel with a lovely large garden, breakfast buffet and consistent internet. Good value! Convenient location to both Paseo Montejo, Centro but quiet rooms. This was my second week-long stay and I'll stay again.
Timthorson
februari 2025
I was pleasantly surprised. I read some negative comments about the restaurant, however it was excellent. Service, cleanliness and value were well beyond my expectations. Excellent all around. Many reviews try to include a 'negative' for balance. I have nothing negative to share. Everything was great!
David
december 2024
Very clean rooms and friendly staff. A delicious buffet with so many options. Big patio with hamacas and two beautiful peacoks that will make your stay unique. 5 min walk to paseo montejo where you can find great restaurants like Yerba Santa.
Clauditavegas
maart 2024
The breakfast was excellent with many options. The room was very nice with a great balcony to relax at the end of the day. The peacocks in the yard were beautiful and entertaining. The pool was a little cool but swimmable. The hotel was a good walk away from the central plaza but it was also quiet which is what we wanted.
Paul
december 2023
Nice balcony and location was good. Free parking adjacent to the hotel.
Christine
oktober 2023
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